We understand that plans can change. Our cancellation policy is designed to be fair to both our guests and our team.
Cancellations by the Customer:
30+ days before departure: Full refund minus a 5% processing fee.
15–29 days before departure: 50% refund of total tour cost.
7–14 days before departure: 25% refund of total tour cost.
Less than 7 days before departure: No refund.
No-Shows:
No refunds will be issued for no-shows or missed departures.
Cancellations by the Company:
In the unlikely event that we must cancel a tour due to unforeseen circumstances (e.g., weather, low bookings, force majeure), customers will receive a full refund or may reschedule at no additional cost.
Travel Insurance:
We strongly recommend all guests purchase comprehensive travel insurance to cover unexpected cancellations, medical emergencies, or travel delays.